Privacy Policy

1. Introduction

Find Your Freight ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our freight logistics platform, including our website, mobile applications, and related services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name, email address, and phone number
• Business name and address
• Driver's license information (for drivers)
• CDL class and endorsements
• Payment and billing information

2.2 Location Data

For drivers using our mobile application, we collect real-time GPS location data during active deliveries. This includes:

• GPS coordinates while on active loads
• Route history during deliveries
• Timestamps of location updates

Important: Location tracking is only active during deliveries. We do not track your location when you are not on an active load. You can view your tracking status at any time in the app's Privacy Settings.

2.3 Usage Data

We automatically collect certain information when you use our services:

• Device information (type, operating system, unique identifiers)
• Log data (access times, pages viewed, app features used)
• IP address and general location

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Enable real-time shipment tracking for shippers and recipients
• Calculate accurate ETAs for deliveries
• Verify pickup and delivery locations
• Send notifications about loads, messages, and account updates
• Respond to customer service requests
• Ensure compliance with legal requirements

4. Information Sharing

We may share your information with:

4.1 Service Partners

• Shippers: Receive driver location data only for their active jobs
• Carrier Companies: Can view their drivers' locations during active assignments
• Recipients: May receive tracking links shared by shippers (limited location access)

4.2 Service Providers

We work with third-party service providers who assist in operating our platform, including cloud hosting, payment processing, and analytics services. These providers are contractually obligated to protect your information.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or to protect the rights, property, or safety of Find Your Freight, our users, or others.

5. Data Retention

We retain your information as follows:

• Location data: 90 days after delivery completion, then automatically deleted
• Account information: As long as your account is active
• Transaction records: 7 years (as required for tax and legal compliance)
• Delivery photos and signatures: 2 years

6. Communications

We may communicate with you through various channels based on your preferences and account activity.

6.1 Email Communications

We send the following types of emails:

• Transactional emails: Order confirmations, delivery updates, and account alerts (required)
• Service notifications: Important updates about our platform and your account
• Marketing emails: Product announcements and promotional content (optional)

6.2 SMS Communications

If you provide a phone number, we may send SMS messages for load notifications, delivery updates, and authentication codes. Message and data rates may apply.

You can opt out of non-essential SMS messages by replying STOP to any message. Reply HELP for assistance. See our Terms of Service for complete SMS terms.

6.3 Push Notifications

Our mobile app may send push notifications for real-time updates. You can manage these in your device settings or within the app under notification preferences.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain data collection (note: location sharing is required for drivers on active loads)
• Receive a copy of your data in a portable format

To exercise these rights, contact us at privacy@findyourfreight.com

8. Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication systems
• Regular security audits and monitoring
• Access controls limiting data access to authorized personnel

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and, where appropriate, sending you a notification. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: